Only the Department of Internal Affairs passport offices in London, Sydney or New Zealand can issue a passport. A new online passport renewal service is now available. Please check the following link www.passports.govt.nz (external link) for eligibility, timeframes and frequently asked questions. In an emergency, most but not all New Zealand Embassies may be able to issue an Emergency Travel Document. Where postal services are irregular, the Embassy can assist with forwarding passport applications to Wellington. There is a separate fee for this service payable in local currency. Please contact the Embassy for further information.
What is an Emergency Travel Document?
As its name indicates, an Emergency Travel Document is for emergencies. You will need to decide whether it is better for you to wait a little longer for a standard passport, or whether you need an Emergency Travel Document. You need to be aware of the following:
an Emergency Travel Document will have a restricted validity dependent on travel circumstances. If you plan to travel through several countries, it may be better to obtain a replacement passport
you need to return your Emergency Travel Document when you apply for a replacement passport. This, as well as any visas in the document, will be destroyed. Therefore, if you need a long term visa (eg a residence visa), it may be better to obtain a replacement passport
multiple entry visas, residence permits and other “long-life” endorsements should not be entered into Emergency Travel Documents.
Registering for New Zealand citizenship by descent
Every person born outside New Zealand on or after 1 January 1978 is able to apply to be registered as a New Zealand Citizen by Descent if, at the time of the birth, the mother or father was a New Zealand citizen other than by descent. This generally means that one of the child's parents must have been born in New Zealand or have acquired New Zealand citizenship by grant.
A child born outside New Zealand must be registered as a New Zealand Citizen by Descent before they can be issued with a New Zealand Passport. In practice it is possible to apply for a New Zealand passport at the same time as applying for Citizenship by Descent. In this case you should post the application forms together to the Citizenship Office.
Further information about applying for Citizenship by Descent, including the application form, details of documentation required, applicable fees, and where to send the application form are available on the Department of Internal Affairs website. (external link) It takes twenty working days for the application to be processed.
If you have any questions, please email the Department of Internal Affairs or contact the Department of Internal Affairs office in London: Department of Internal Affairs (Citizenship Office) New Zealand High Commission New Zealand House 80 Haymarket London SW1Y 4TQ United Kingdom
Tel: +44 20 7930 8422
Please Note: A person who receives New Zealand Citizenship by Descent through his or her New Zealand parent will not be able to pass the New Zealand Citizenship on to any of their own children born outside New Zealand.
Document Authentication and Apostille Certification
Before certain New Zealand documents can be used overseas, Document Authentication or apostille certification may be necessary. It is usually required where overseas officials are not able to determine on sight the authenticity of New Zealand documents. To check the requirements, contact the relevant authorities in the country concerned or their overseas representatives. The process varies depending on the document type and country requirements and can only be done in Wellington by the Authentications Unit of the Department of Internal Affairs (external link) (DIA). An e-apostile is also available.
Certificate of no impediment
Most countries require a Certificate of No Impediment to Marriage before allowing you to marry. This Certificate proves that you are not already legally married in New Zealand, and according to New Zealand laws you are eligible to be married.
The Department of Internal Affairs can issue a Certificate of No Impediment to Marriage.
If you need to provide written authentication of your New Zealand driving experience (for Driver's Test) you can request a Certificate of Particulars. This certificate sets out all details relevant to your New Zealand licence. Information on how to apply can be found here (external link).
Obtaining a copy of your criminal record
New Zealand Police are often asked for a “Police clearance certificate”, especially by people applying for a job overseas. New Zealand Police do not produce “Clearance Certificates” as such, but you can get a copy of your criminal record (external link) from the Ministry of Justice.