Information on COVID-19 in Malaysia and Brunei Darussalam

Information on measures in place in Malaysia and Brunei Darussalam in response to the COVID-19 outbreak and New Zealand border restrictions.

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Updated 7 January 2022

The New Zealand High Commission

The New Zealand High Commission in Kuala Lumpur is available to help with enquiries. To access the High Commission’s services, please send us an email or make a call, or make an appointment to see one of the team.

You can contact us by phone on +60 3 2078 2533 from 8.30am to 12.30pm Monday to Friday, or at any time by email at klinfo@mfat.govt.nz.

We understand that some emails to the High Commission have been blocked by third party servers without either the sender or High Commission being notified. As we seek to provide a prompt service, please follow up by phone if you have not received a response from us within two working days.

If you are a New Zealander in need of urgent assistance outside the above office hours, please call us to be directed to our after-hours call centre. You can also call directly on +64 99 20 20 20; or 0800 30 10 30 from within New Zealand.

Restrictions on entry into New Zealand

Entry into New Zealand is currently restricted to New Zealand citizens, residents and their families, with a few other categories of exceptions. Non-New Zealand citizens aged 17 and over entering New Zealand are also required to be fully vaccinated against COVID-19. For further details, please visit the Immigration New Zealand website(external link).

All travellers into New Zealand are currently required to undergo managed isolation at designated facilities. Please visit the New Zealand Government’s Managed Isolation and Quarantine website(external link) for details, including costs for some travellers.

Note that you are required to pre-book your space in managed isolation via the Managed Isolation Allocation System online portal(external link). It is mandatory to present a Managed Isolation Allocation Voucher at check-in. You will not be allowed to board a flight to New Zealand without presenting a Managed Isolation Allocation Voucher, unless you are exempt from using the Managed Isolation Allocation System. Please be aware that spaces in managed isolation are limited, and it may not be possible to secure a place on your preferred date. You should not book and pay for a flight until you have secured a place in managed isolation.

International travellers arriving in New Zealand are currently required to undergo COVID-19 testing within 48 hours prior to departure. Further information including detailed FAQs is available on the New Zealand Government Managed Isolation and Quarantine website(external link).

New Zealand border reopening

In late February, the New Zealand Government will review plans to allow fully-vaccinated New Zealand citizens, residence-class visa holders and other travellers eligible under our current settings, from all but very high risk countries, to enter New Zealand without being required to undergo managed isolation. The Government will review a staged opening of the New Zealand border for fully vaccinated foreign nationals later in the year.

A number of other entry requirements will remain in place, including self-isolation and pre-departure testing. Please visit the New Zealand Government Managed Isolation and Quarantine website(external link) for further details and updates.

Options for returning to New Zealand

Malaysia Airlines(external link) currently has no direct flights scheduled to New Zealand until March. If you plan to travel via Malaysia Airlines, please monitor their website and work with the airline or a travel agent to stay aware of upcoming flights.

Travellers from Kuala Lumpur and a number of other cities in Malaysia are eligible to transit through Singapore onto flights to New Zealand. Information on flights as well as transit procedures and requirements is available on the Singapore Airlines website(external link).

Note that some categories of Malaysian visa holder who wish to leave the country and return subsequently are currently required to seek prior approval from the Immigration Department. Please visit the My Travel Pass website(external link) for details.

For New Zealanders in Brunei, travellers from Bandar Seri Begawan are eligible to transit through Singapore onto flights to New Zealand. Please visit the Singapore Airlines website(external link) for flights and transit requirements. It may also be possible to transit in Malaysia onto flights departing from there.

Note that Bruneian residents are currently restricted from leaving the country, but that it is possible to seek an exemption. Please see below for further details.

Some flight routes are available transiting in Australia. If you plan to travel via Australia, please review the information on the Australian Home Affairs website(external link) and work with your airline or travel agent to ensure you will be able to board your planned flights. For details of other flights for returning to New Zealand, please work with a travel agent or visit the Skyscanner website(external link).

General advice for New Zealanders

The New Zealand Ministry of Foreign Affairs and Trade advises New Zealanders do not travel overseas due to the outbreak of COVID-19, associated health risks and travel restrictions.

If you are currently overseas or plan to travel, please review the information on the SafeTravel website(external link) on how to keep yourself safe. You can also register your details to receive updates from the High Commission. Note that you must add either Malaysia or Brunei as your destination to receive updates.

Malaysia

Restrictions are currently in place on selected businesses, social activities and for travel. Malaysia also requires you to wear a mask when in public places and register your details when entering businesses.

Details are updated on a frequent basis. We advise monitoring local media and government sources for any changes to current restrictions in your area. Follow instructions from authorities and carry recognised ID such as your passport or Malaysian driver’s licence when not at home. You can find further information on the National Security Council website(external link).

Malaysian visas

Grace periods for people in Malaysia on expired visas have now ended. If you are still in Malaysia on an expired visa, you are required to apply for a special pass from Immigration Department of Malaysia. If you have questions about your specific visa or immigration matters, please contact the Immigration Department of Malaysia via the contact details on their website(external link).

If you need assistance from the High Commission to apply for a special pass, please contact us by email at klinfo@mfat.govt.nz providing your full name, date of birth and passport number.

Vaccines for foreign nationals in Malaysia

The Malaysian Government has announced that COVID-19 vaccination will be made available to foreign nationals in Malaysia at no cost. For more information on COVID-19 vaccines in Malaysia, please visit the Malaysian Government’s vaccines website(external link).

If you have been vaccinated in Malaysia and want to obtain a New Zealand vaccine certificate, please visit the Ministry of Health website(external link) for details.

Returning to Malaysia

Entry into Malaysia is currently restricted, but is allowed for some categories of visa holder. For further information including on quarantine requirements, please contact the Immigration Department of Malaysia(external link) or your nearest Malaysian diplomatic mission, and visit the My Travel Pass(external link) and My Entry(external link) websites.

Healthcare resources

For information on healthcare resources available in Malaysia, please visit the Malaysian Ministry of Health website(external link).

Brunei Darussalam

The Bruneian Government has announced that, effective 16 March 2020, all citizens and residents of Brunei Darussalam will be prohibited from the leaving the country, except in limited circumstances. Please see the Guidelines from the Prime Minister’s Office(external link) for further details, including the process for seeking an exception to this restriction. The prohibition applies to foreign nationals who hold a Green Identity Card and a valid immigration pass; and their spouses and dependents.

Entry into Brunei remains restricted. For information on current immigration restrictions and quarantine requirements for people arriving in Brunei, please contact your nearest Bruneian diplomatic mission.

Healthcare resources

For information on healthcare resources available in Brunei, please visit the Bruneian Ministry of Health website(external link).

If you have been vaccinated in Brunei and want to obtain a New Zealand vaccine certificate, please visit the Ministry of Health website(external link) for details.

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