Only the Department of Internal Affairs passport offices in London, Sydney or New Zealand can issue a passport.

Passports and Emergency Travel Documents 

Passports are the responsibility of the Department of Internal Affairs and the nearest processing centre is in London. An online passport renewal service is now available. Please check the Passports website (external link) for eligibility, timeframes and frequently asked questions.

In an emergency, the London Passport Office may be able to issue an Emergency Travel Document.

Birth, Death and Marriage Certificates

New Zealand Birth, Marriage or Death Certificates (external link) can be obtained directly from the Registrar of Births, Deaths and Marriages. The Department of Internal Affairs website has details of how to obtain the certificates.

Births, Deaths and Marriages PO Box 10-526 Wellington 6143 Level 3 109 Featherston Street Wellington 6011 Freephone: 0800 22 52 52 (New Zealand only) Phone: (+64 4) 463 9362 Fax: (+64 4) 382 3515 (for certificate and printout orders) Fax: (+64 4) 382 3613 (for general enquiries)

Email:bdm.nz@dia.govt.nz