Trade barriers are government policies and regulations that favour local suppliers. These might include unjustified standards, testing or certification procedures, investment or visa restrictions. The New Zealand Government may be able to assist you in identifying unfair trade barriers and help you to address them.

  • Red tape, rules and restrictions

    Trade barriers such as government policies and regulations that unjustifiably favour local suppliers are called non-tariff barriers.

    Education services

    If you export education services and need help with non-tariff barriers, contact Education New Zealand.

    Email | tradebarriers@enz.govt.nz

    Website |  Education New Zealand (external link)

    Manufacturing

    If you are a manufacturer and are facing standards, regulations, rules on selling to foreign governments, or other restrictions that are blocking you from exporting, contact the Ministry of Business, Innovation and Employment.

    Email |  tradebarriers@mbie.govt.nz

    Food and primary industries

    If you are in the primary sector and encounter non-tariff barriers, such as arbitrary rules for food safety and standards or animal welfare, contact the Ministry for Primary Industries.

    Phone | 0800 00 83 33
    Email | exporterhelp@mpi.govt.nz
    Website | MPI: Exporting (external link)

    Selling to governments

    If you come across provisions in tender documents released by foreign governments that you feel unfairly disadvantage you when compared to local suppliers (e.g. a requirement to have membership of a specific industry association), contact the Ministry of Business, Innovation and Employment.

    Email | procurement@mbie.govt.nz

    Services and investment

    If you encounter a non-tariff barrier that is unjustifiably preventing you from exporting your service offshore, the Ministry of Foreign Affairs and Trade is the agency that can help.

    Phone | MFAT Exporter helpline 0800 824 605
    Email | mailto:exports@mfat.net
    Website | MFAT 

    Trade barriers clearinghouse

    For additional information on barriers to trade, for trade barriers not covered above, or you are unsure where to register your issue, the trade barriers website can help. Inquiries registered will be directed to the agency best able to assist you.

    Website | www.tradebarriers.govt.nz (external link)

  • Customs tariffs and duties

    Customs tariffs are taxes that are levied on goods that cross international borders.

    If high customs tariffs are impacting your competitiveness, contact the Ministry of Foreign Affairs and Trade. Through free trade agreements and the World Trade Organization, MFAT seeks to reduce tariffs our exporters face.

    Customs can help with advice on a range of export issues, including tariff classification, and rules of origin.

    Email |  export2fta@customs.govt.nz
    Website | Customs (external link)

    Phone | MFAT Exporter helpline 0800 824 605
    Email | exports@mfat.net
    Website | MFAT

  • Border issues

    Border issues can delay or stop your goods crossing into countries. Make sure you are aware of all requirements and have everything in place to get your goods across the border smoothly.

    Border clearance

    If your goods have been held up on the border, the New Zealand Customs Service is the first agency you should contact.   

    Email | Export2fta@customs.govt.nz

    The Ministry of Foreign Affairs and Trade may also be able to provide in-market support.

    Phone | MFAT Exporter helpline 0800 824 605
    Email | exports@mfat.net
    Website | MFAT