Contact us

MFAT is based in Wellington, New Zealand. We have an office in Auckland and diplomatic representatives in 53 countries around the world.

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New Zealand offices

Covid-19 - guide for suppliers and vendors visiting New Zealand offices

Ministry of Foreign Affairs and Trade Head Office

195 Lambton Quay
Private Bag 18 901
Wellington 6160, New Zealand
Tel: +64 4 439 8000
Fax: +64 4 472 9596
Email, including for OIA requests: enquiries@mfat.govt.nz

Tweets by @MFATNZ(external link)

Head office Facebook page(external link)

MFAT Auckland Office

Level 6, 139 Quay Street
PO Box 2364 Shortland Street
Auckland 1140, New Zealand

Tel: +64 4 439 8000

APEC New Zealand Office

Level 3, Willeston Centre
22 Willeston Street
Wellington 6011
New Zealand

Email: enquiries@mfat.govt.nz

Tweets by @andreamfat | Andrea Smith, APEC NZ Deputy Secretary(external link)

Overseas offices

We have 60 posts in 53 countries.

Contact our New Zealand embassies, consular offices and foreign representatives 

NZ Aid Programme Partnerships Fund

For more information about the Fund visit Partnering for impact.

Exporters

Exporter helpline: +0800 824 605
Email: exports@mfat.govt.nz

Media enquiries

If you are a news reporter, please email us with your query and contact details.

Email: media@mfat.govt.nz

The Ministry’s media team can provide information to journalists on:

  • NZ foreign and trade policies
  • Ministry activities
  • Consular services

The media contact phone number is +64 21 375 105. Please note the Ministry does not operate a 24 hours media response service and the phone is staffed for extended office hours.

Official Information Act requests

Our Official Information Act page provides advice on how to make an OIA request.

Many Ministry staff are working remotely during COVID-19 Alert Levels. Many are also contributing to the Government’s response to the situation in Afghanistan. This means we may have reduced capacity to process some OIA requests. We will do our best to make decisions on your OIA request as soon as practicably possible, and to keep you informed of progress if there are likely to be delays.

For your information, the Chief Ombudsman has published updated guidance on OIA requests during the COVID-19 emergency:

Audit and Risk

Email: fraud@mfat.govt.nz Post: Head of Audit and Risk Division, Ministry of Foreign Affairs & Trade, 195 Lambton Quay, Private Bag 18 901, Wellington 6001, New Zealand.

Reporting a suspected fraud

If you suspect the loss or misuse of New Zealand government or aid programme funds, resources, or assets due to fraud or corruption, please contact us. All cases of fraud, or suspected fraud, will be reviewed and, if appropriate, investigated. If confirmed, disciplinary action and/or referral to the police could follow. Where fraud has occurred, we will act to recover lost money or property.

Please mark your correspondence “In confidence”. You do not have to give your name and we will treat your information as confidential.

Internet scams

There have been recent scams on the internet concerning job offers and accommodation offers which have claimed to involve New Zealand diplomats. Please be aware that the correct contact details for New Zealand High Commissions and Embassies are listed in the Embassies section of this website.

Find an embassy

Online and email scams – what to look out for

From time to time we get reports of online scams or emails being sent from people pretending to be from the Ministry of Foreign Affairs and Trade. The most common examples are:

  • Spoof email forged to make it look like it’s come from the Ministry of Foreign Affairs and Trade but when you look closely, the sender address looks wrong or suspicious.
  • Phishing scams – an email, call or text from someone pretending to be from the Ministry of Foreign Affairs and Trade. They’ll try to get your personal information like your driver licence number or credit card details. They may trick you into paying for something that seems legitimate but isn’t. The email might include buttons or links that are malicious and will take you to a fake website. Hover your mouse over buttons or links (but don’t click on them) to see if they’ll take you to a genuine government (govt.nz) website.
  • Internet scams concerning visa, job or accommodation offers, sometimes claiming to involve New Zealand diplomats. The correct contact details for New Zealand High Commissions and Embassies are listed in the Embassies section of this website.

What to do if you think you’ve received something suspicious

  • Don’t reply to the email. If you think it may be genuine, you can check by contacting the organisation using their contact details from their website.
  • Don’t open any attachments or click on any buttons or links in the email. Hover over them with your mouse to view the website address they’ll take you to – genuine government websites end in govt.nz
  • Don’t give out any personal details, identification or payment details.
  • You can also report online or email scams to your local police, CERTNZ or Netsafe.

New Zealand Police’s information on scams(external link)

CERT NZ’s information on scams(external link)

Netsafe’s information on scams(external link)

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