Immigration New Zealand has recently announced significant changes affecting South African nationals travelling to New Zealand.

For more information please visit Immigration New Zealand(external link)

Immigration New Zealand no longer accepts visa applications at the New Zealand High Commission in Pretoria.

All visa applications need to be submitted to the New Zealand Visa Application Centre (VAC). The VAC is approximately five minutes’ drive from the New Zealand High Commission and is located at:

Brooklyn Pavilion
1st floor, 217 Bronkhorst Street (entrance is at 316 Tram Street)
Pretoria 0181
South Africa

Contact information and details on lodging and payment requirements can be found on the VFS website(external link).

The VAC’s opening hours are:

Submission Timings: 08:00–12:30 hrs, 13:30–15:00 hrs (Monday-Friday). 

An appointment is needed to submit applications, and can be made through the VFS website.

Passport retrieval time: 13:30–16:00 hrs (Monday-Friday).

The VAC call centre number is: +27 12 425 3004. 

Call centre hours will be: 8:00am to 12:30pm and 1:30pm-4:00pm Monday to Friday.

For further details and answers to Frequently Asked Questions(external link).


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