Assistance for New Zealanders overseas
If you’re a New Zealand citizen, staff at New Zealand embassies can help you in several ways if you get into difficulties overseas – see SafeTravel(external link).
Consular staff at Embassies can:
- provide advice re lost or stolen passports(external link) if you need to travel urgently
- help you contact family or friends to request emergency funds(external link)
- provide a list of English-speaking lawyers, and contact family and friends on your behalf, if you are detained or arrested(external link)
- provide advice on local medical facilities, help contact your family and or insurance provider if you are ill or injured(external link)
- help with arrangements following a death overseas(external link)
- in certain circumstances, provide notarial services such as witnessing affidavits, statutory declarations and other documents for use under New Zealand law
- account for New Zealanders who may have been affected by a major overseas crises, such as civil unrest and natural disasters.
If you require urgent afterhours consular assistance, for example, if you are reporting a death, serious illness or injury, or arrest of a New Zealand citizen then phone our Consular Emergency Assistance number +64 99 20 20 20 or 0800 30 10 30 (if calling from within New Zealand).
In certain circumstances, staff at this Embassy are able to witness affidavits, affirmations, statutory declarations and other documents for use under New Zealand law. The witnessing must take place at the New Zealand Embassy. Appointments are required, available appointment times are 9am to 12pm and 1pm to 4pm Monday – Thursday, and 9am to 12pm on Fridays. Please call the Embassy Consular staff to enquire about this service, including applicable fees.