Assistance for New Zealanders overseas
If you’re a New Zealand citizen, staff at New Zealand embassies can help you in several ways if you get into difficulties overseas – see https://www.safetravel.govt.nz/our-services(external link)
Consular staff at Embassies can:
- provide advice re lost or stolen passports(external link) if you need to travel urgently
- help you contact family or friends to request emergency funds(external link)
- provide a list of English-speaking lawyers, and contact family and friends on your behalf, if you are detained or arrested(external link)
- provide advice on local medical facilities, help contact your family and or insurance provider if you are ill or injured(external link)
- help with arrangements following a death overseas(external link)
- in certain circumstances, provide notarial services such as witnessing affidavits, statutory declarations and other documents for use under New Zealand law
- account for New Zealanders who may have been affected by a major overseas crises, such as civil unrest and natural disasters.
For more information please visit www.safetravel.govt.nz(external link) and https://www.facebook.com/SafeTravel.govt.nz(external link)
In certain circumstances, staff at this Embassy are able to witness affidavits, affirmations, statutory declarations and other documents for use under New Zealand law. The witnessing must take place at the New Zealand Embassy. Please call the Embassy Consular staff to enquire about this service, including applicable fees.
Certifying documents as true copies of the original (eg. birth or marriage certificates):
Issuing consular letters, issuing consular certificates, taking affidavits, affirmations or statutory declarations (document prepared by solicitor or applicant):
Witnessing signatures on documents (eg. wills, power of attorney, land transfer deeds):
Verifying local foreign ministry signature/seal on foreign documents for use in New Zealand:
Verifying translations of documents (500 words or less):
Verifying Ministry of Foreign Affairs and Trade signature/seal on documents for use overseas which have been forwarded by the Ministry's Consular Division, or direct by the client, for passing to a foreign mission:
*Effective from 1 July 2014
Emergency contact details
If you are a New Zealand citizen in need of urgent assistance, in case of hospitalisation, death, arrest or other emergency situation, please phone the after-hours consular officer on +966 566 664 442 for immediate assistance.
Note that this phone number is for emergency use for consular crises involving New Zealand citizens only.
Any enquiries relating to information on visas, police clearances or other routine matters should be made to the main Embassy phone number during business hours (+966 11 488-7988, 0900-1200 and 1230-1500, Sunday – Thursday).
Responses to any questions on routine issues will NOT be given by the after-hours consular officer.