Immigration New Zealand (external link) (INZ) is the government agency responsible for establishing New Zealand immigration policies.

Image of a visa application form

In general, you will need a visa if you wish to:

The Immigration New Zealand (external link) website provides comprehensive information in English about visa requirements when coming to New Zealand including information on:

Immigration offices

The two offices of Immigration New Zealand (INZ) in India are located in New Delhi and Mumbai. These offices process temporary entry and permanent immigration applications from within India and also from Bangladesh, Nepal and Bhutan.

All student visa applications are processed at INZ Mumbai.

INZ has appointed TT Services (external link) to accept applications at their offices within India on its behalf. Please visit their website for information about the location of TT Services office and their contact details (external link).

In addition, TT Services manages a Contact Centre to support INZ in India. All email and telephone queries to these offices are received by the Contact Centre staff who will reply to all general queries related to visa applications.

Please note that staff at the New Delhi and Mumbai INZ offices do not meet visitors/applicants except by prior appointment.

Telephone enquiries are answered from 9.00am to 3.00pm from Monday to Friday. Urgent queries pertaining to applications under consideration at these branches will be notified to the appropriate immigration officer by the Contact Centre staff for a direct response. Please note that E-mail continues to be our preferred mode of communication.

General queries regarding applications processed at New Delhi can be sent to the email address 

General and student visa queries regarding applications processed at Mumbai can be sent to the email address

All email queries are responded to within 72 hours.

Please visit the INZ India website (external link) for further information about lodging a visa application and timeframes (external link) and refer to the relevant application category checklists (external link) for application requirements, including the method of payment and fees (external link).

Telephone: +91 11 4259 6300 Monday to Friday - 9.00 am to 3pm

Fax: +91 11 4761 2990 (New Delhi), +91 22 6119 7501 (Mumbai)